FAQ
Please reference our Shipping Policy page here.
We’ve partnered with WareHive as our fulfillment partner, offering 3 tiers of delivery service: economy (flat rate), standard, and expedited. WareHive ensures the most efficient courier from their extensive network of transportation partners is selected based on your location.
Domestic Shipping Rates
The following flat shipping rates will apply for orders shipped within the continental United States and garner economy service:
- Orders up to $49.99: $7.95
- Orders $50.00 to $99.99: $9.95
- Orders $100.00 to $149.99: $11.95
- Orders $150.00 and above (after discounts): Free Shipping*
International and Non-Continental U.S. Shipping Rates
The following flat shipping rates apply to international orders, as well as shipments to Alaska, Hawaii, and U.S. territories. These rates reflect economy service.
- Orders up to $49.99: $19.95
- Orders $50.00 to $99.99: $24.95
- Orders $100.00 to $149.99: $29.95
- Orders $150.00 and above (after discounts): $14.95
*Shipping Zone for Free Shipping
- Continental United States: Free Shipping is only available for customers within the continental United States.
While we strive to provide reliable delivery estimates, carrier delays can happen without warning. Unfortunately, delays aren’t eligible for refunds. Some packages may take longer to deliver due to various factors such as misplacement, delivery address issues, or customer unavailability. During peak shipping times, like Thanksgiving through Christmas, consider adding an extra two business days to your estimated transit times. Please note that carriers do not guarantee delivery dates for standard and most expedited shipments.
Absolutely! You’ll receive updated tracking information via email to keep you informed about your shipment’s progress.
Allow 2 business days to prepare your order for shipment.
The average transit times within the US are as follows:
- Economy (Flat Rate): 5-8 business days
- Standard Shipping: 3-7 business days
- Expedited Shipping: 2-3 business days
For international (US cross-border) orders, general transit time estimates are as follows:
- Economy/Standard International: 7-30 business days
- Expedited International: 1-6 business days
Yes, we accept returns and issue refunds to the original payment method for unused and undamaged products.
Please see our Refund Policy here.